Welcome to the Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket
Open a New Ticket
Check Ticket Status
Have you got a shop and want our brands?
- Fix an appointment with one of our agents on +39 0432 646411
– Need assistance or support? Open a request online and we'll find a solution for you.
Assistance online
For all useful information on orders you want to place or to change an order and request information on a shipment go to the page for opening a ticket (link) Fill in the form for a call back and receive all the information you need!
Remember to enter your customer code and email for a prompt reply.
AREA 98 S.R.L. + 39 0432 646411 area98@area98.it
Or contact the customer service in your area: all services are available from Monday to Friday from 10 am to 1 pm / from 2 pm to 5 pm (Italian time)
Freephone numbers
From Germany: 0800 181 9038 0800 182 1996 from the UK: 0808 120 7634
From the UK and Ireland: e-mail: service.uk@area98.it assistance: +39 / 0432 646414
From Germany, Austria and Switzerland: e-mail: kundenservice@area98.it assistance: +39 / 0432-646 404
France: assistance: +39 / 0432 646414 for orders: +39 / 0432 646405